Building on CAHA’s 2018 Forum: Integrating Physical & Behavioral Health Services, CAHA has a new focus on Whole Person Care. Whole person care recognizes that the best way to care for people is to consider their full spectrum of needs – medical, behavioral, socioeconomic and beyond.
Attention will be given to issues including integration, a diverse workforce, mental health workforce, aging workforce & population, the health of healthcare workers, substance use, and technology.
Facilitate a Learning Community for organizations engaged in or planning integrated care to share ideas, innovations and solutions.
Education & Networking: bring people together on specific facets of Whole Person Care, such as multidisciplinary teams, patient/family engagement, workforce and reimbursement.
Education and Networking Events
To build awareness of whole person care strategies and concepts, CAHA is offering three education and networking events in 2019. The first of these was presented on Wednesday, April 24, 2019. The topic was The Whole Person Care Team, and was presented by Christopher G. Wise, MHSA, PhD. The attendees represented health systems, community mental health, local public health, physician groups, education, health plans and community organizations.
Dr. Wise has extensive experience in employing the principles of Lean thinking to the redesign of clinical practice processes. He discussed contexts in which practices have undergone redesign, including transformation to PCMH models, and alternative model testing for the Michigan State Innovation Model. A high level overview of the Lean process was shared and discussed: defining the scope of the problem to be addressed, creating visual maps of the current state process and the future state process, developing goals and action plans, implementation, checking and adjusting. Dr. Wise emphasized that process redesign needs to be done by the people doing the work and that the creation of visual maps is important to identifying steps that do not add value to meeting patient needs. He shared examples of current state and future state maps done in redesign processes and discussed the impact of redesign on cost and quality outcomes.
A lively discussion with attendees followed the presentation, addressing challenges and opportunities related to redesign, internal culture, the adaptive reserve for change, and other issues. View the slides from the session here.
Community Health Innovation Regions (CHIRs), established through implementation of Michigan’s State Innovation Model, are incorporating whole person care concepts into their work. The most recent reports from the five CHIRs, below, offer information on their activities in care coordination, population health and social determinants of health: